on hold

In 2001 Captivate On Hold set about answering the growing demand for a non-repetitive, automated on hold service. The dynamic, fully managed and patented on hold solution is in use today by over 3500 clients worldwide. 14 years later Captivate’s investment in research and development enables the continually updated software to deliver dynamic MoH to all advanced voice platforms including Cisco, Avaya and BroadWorks. The unique software solutions provided by Captivate present MoH as a loop that callers hear from a different point every time they are placed on hold. Additionally there is no practical limit to the length or number of messages, making it ideal for large call volumes.

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We harness the power of the Internet to get your on hold messages and IVR’s updated faster. It’s as easy as:
Over 2,500 clients Australia-wide love our service and so will you.

with Captivate


the right solution


from the added value

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Advanced, deviceless & managed Music/Video On Hold for all platforms

  • Every month we need updated on hold messages and Captivate OnHold <Br />continually deliver a fast and efficient service without delay.

    G. Howell, Coventry Group
  • During the floods of 2010/2011 we were able to regularly update the Council’s on hold <br/>
                    message with new flood relevant information as it occurred thanks to <br/>
                    the valuable support of Captivate OnHold.

    J. Crawford, Southern Downs Regional Council